Comments for Liminal

Comment on Liminal: The Customer Engagement Report Launch Recap by Facebook: Marketing death? – gpkendall.com

Facebook: Marketing death? – gpkendall.com — Thu, 07 Apr 2011 10:38:14 +0000

[...] right now is that brands aren’t using them to provide the experience that people want,” note the authors of the Liminal [...]

Comment on Liminal: The Customer Engagement Report Launch Recap by Facebook: Marketing death? | Worldkipedia

Facebook: Marketing death? | Worldkipedia — Thu, 07 Apr 2011 09:47:07 +0000

[...] right now is that brands aren’t regulating them to yield a knowledge that people want,” note a authors of a Liminal [...]

Comment on Liminal: The Customer Engagement Report Launch Recap by Facebook: Where marketing efforts go to die? | Worldkipedia

Facebook: Where marketing efforts go to die? | Worldkipedia — Thu, 07 Apr 2011 09:46:07 +0000

[...] right now is that brands aren’t regulating them to yield a knowledge that people want,” note a authors of a Liminal [...]

Comment on Liminal: The Customer Engagement Report Launch Recap by Facebook: Where marketing efforts go to die? « Socialyze

Facebook: Where marketing efforts go to die? « Socialyze — Thu, 07 Apr 2011 09:39:04 +0000

[...] right now is that brands aren’t using them to provide the experience that people want,” note the authors of the Liminal [...]

Comment on Liminal: The Customer Engagement Report Launch Recap by Facebook: Where marketing efforts go to die?

Facebook: Where marketing efforts go to die? — Thu, 07 Apr 2011 05:03:54 +0000

[...] right now is that brands aren’t using them to provide the experience that people want,” note the authors of the Liminal [...]

Comment on A Razorfish Analysis of Customer Engagement in Transition by Social media ROI, where’s the ROI in that? | Real Estate Relativity

Social media ROI, where’s the ROI in that? | Real Estate Relativity — Wed, 06 Apr 2011 20:16:02 +0000

[...] what about the conversation? Or “MONETIZING THE CONVERSATION”? Fortune cites a Razorfish Liminal study pointing out that customer “relationship” management (er, CRM), as a concept to interact with [...]

Comment on Liminal: The Customer Engagement Report Launch Recap by Mobimatter

Mobimatter — Wed, 06 Apr 2011 17:33:42 +0000

[...] right now is that brands aren’t using them to provide the experience that people want,” note the authors of the Liminal [...]

Comment on Liminal: The Customer Engagement Report Launch Recap by Facebook: Where marketing efforts go to die? « Information Tumbler

Facebook: Where marketing efforts go to die? « Information Tumbler — Wed, 06 Apr 2011 14:37:36 +0000

[...] right now is that brands aren’t using them to provide the experience that people want,” note the authors of the Liminal [...]

Comment on A Brief Review of Customer Reviews by Teresa Caro

Teresa Caro — Wed, 16 Mar 2011 13:06:08 +0000

Thanks Aryeh and Mark for this great post. I wanted to bring up another point of view shared by MediaPost this morning on the flip side of ratings & reviews: the detractor. A couple interesting statistics worth reading: By listening and proactively responding on the social web, says the report, retailers have a chance to turn disgruntled customers into social advocates. The survey found that, of those who received a reply in response to their negative review: 33% turned around and posted a positive review. 34% deleted their original negative review. 61% of consumers would be shocked if a retailer responded to their negative comment on the social web. Even more of a reason to monitor ratings and reviews. When done right, it can be a powerful tool.

Comment on A Razorfish Analysis of Customer Engagement in Transition by Backlink

Backlink — Tue, 15 Mar 2011 12:51:21 +0000

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